your first visit



Meet & Greet

Once you arrive to BetterU, you will be asked to fill out intake forms to record any relevant medical history, injuries or physical conditions we should be aware of. We recommend arriving 15 minutes early for your initial appointment to complete these forms. Your therapist will review the forms with you and discuss the reason for your visit.

You can fill in this form in advance here

Starting your session

Once the therapist has gone through assessing your body, they will leave the room so you can undress to a level of your comfort. Underwear is normally the standard but some prefer to bring sportswear to the clinic and that’s ok too.

During your massage

This massage is customised and tailored to you. Feel confident in communicating anything that will help us deliver the best massage we can.

We will ask if you are comfortable, if the pressure feels right. We use Coconut Oil for our treatments because of its hypoallergenic qualities as well as not being too greasy on the body.

After your massage

When your massage is complete, your therapist will wait outside the room so you can get dressed. When you’re ready, head out to the reception area and your therapist will finalise your massage by processing your payment.